We have a lot
to say about
business and
how people
can always make
theirs better.
Digitally speaking, blogging is the best way for us to share our insights into the way businesses are run and how they communicate. Please check back regularly as we update this blog page at least once a week with fresh insights and stories
I have been a professional communicator for a long time. I’ve worked for large multinational agencies, iconic Canadian agencies, marketing companies, design firms, marketing and communication consultants, large and small direct clients and for startups. The best part of all this, as any creative person will tell you, is that every day is a whole …
Read more “Some Expert Opinion On What Makes Communication Work.”
I hope I got your attention with such a wonky title. Because I get this question a lot. And I want to answer it in a forthright way. I am not what anyone would ever consider a true-blue marketer. My focus is on your ENTIRE business and I see marketing as but one (important) piece …
Read more “How Shall I Spend My Almost Zero $$$ Marketing Budget?”
In the last post, I told you about my laptop trials and tribulations. Update: it took sixteen days to be reconnected to the Borg finally. Thank you to all of you who wrote in or called me with your thoughts and words of advice. I sent a ‘lovely’ letter to the president of the Canadian …
You have heard us say several times now that there are three pillars which every single company needs to survive and thrive in the next two decades. Make love to your customers, Have simple, efficient processes, and Be a fine upstanding community citizen. Today, we want to highlight how NOT having simple processes can destroy …
Client testimonials have always been important in consumer advertising, and they tend to be used in very interesting ways. In my ad agency career, (the 70s & 80s), working for companies like Procter and Gamble, and Hunt Wesson and Mars, we made use of them quite a bit and achieved very strong results with them. …
Read more “The Critical Importance Of Testimonials In B To B Branding”
My 19-year stint in the ad agency business was not without its share of sabbaticals. I worked for seven different agencies during that period. Sometimes I would change jobs within a few months. Other times it would take longer. Doug Fisher: Crazy Like A Fox Doug Fisher is a photographer. He is half native Canadian. …
Football is a sport that a lot of people (including Charlene) view as an almost primitive game. They criticize it for how it is so testosterone filled, too easy to get hurt, and can cause damage to the brain. In high school, I was a football jock for a while until I got creamed by …
For the past year or so I have been commenting about online marketing mainly through channels like social media and all the various forms of content management. My main view has been that while all this activity may seem like it’s worthwhile, for a lot of businesses, who have had a few years to experiment …
A few years ago, my friend Robert Wright asked me to help him fine tune something he was working on. Robert is a sales and marketing consultant and a really smart guy, and the stuff he was working on was organizing a series what he called buyer personas. These were essentially descriptors or profiles of …
Over the last year or so, I seem to have stumbled into several pissing contests over the real and imagined virtues of social media. (And after such a hyperbolic statement, I fully acknowledge many of you are running immediately with looks of astonishment plastered on your faces to check my bio picture to determine just …